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How the DXP drives adherence

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CEO @ Affective Health

The ability to use models to represent data collected within conversational interactions on the Digital Experience Platform (DXP) reveals another dimension of the patient-consumer. This deeper understanding of the patient-consumer is used to drive behavior change.

Measured Digital Conversations

Increasing patient adherence to a device is an extremely complex problem. One patient may struggle due to a low understanding of how to properly use the device, while another may not believe that the device will actually improve their quality of life.

The questions asked are measured based on the model chosen. Choosing the Belief model would then show if a patient thought they could actually succeed at using this device regularly. Confidence would also be another applicable Model that could then display the level of confidence that this device would improve their quality of life.

Understanding Complex Patient Groups

It’s possible to understand something but not really believe in it. This decreases the chances of success and indicates the idea needs more validation. The validation can then occur with custom content based on what the patient needs: more education, more device training, doctor outreach, and so on.

“Find out your patient’s Confidence and Belief levels to then provide the support they are in need of.”

This added dimension of understanding improves the likelihood of making a good decision and allows you to solve problems more effectively.

Better Decisions Drive Adherence’s DXP allows insight into a higher level of understanding in the complex healthcare environment. A high level of understanding leads to better decisions and better days.

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